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Payment

Why do I still receive the payment pending emails?

If you have made a recent payment and are still receiving the payment pending emails, please bear with us - the finance team is doing its best to process payments as fast as possible. These are reminder emails; ignore them if you have paid, they will

What is the status of my payment?

Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another:. - Pop

What are the payment options?

We provide multiple convenient payment options to ensure a seamless shopping experience:. Recipient: [email protected]. IMPORTANT: DO NOT mention anything that is not your order number. Need assistance from a live agent?. Our friendly and knowle

How long will payment take to process?

Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another:. - Pop

Can I place an order or make a payment for my order over the phone?

Sure!  You can call for anything we have live agents ready to help!. We offer ACH and other methods as instant payments when you call us. Please, call +1 (760) 313-7455 between 6:00am - 8:00 Pacific Standard Time.

Why did my payment fail?

This could have happened for a number of reasons:– Shipping and billing address don't match. – Insufficient funds. – Bank rejected funds. – Payment information entered incorrectly. If you have re-entered your information and double-checked everything

What payment confirmation process exists when making an order?

When you make a payment, a confirmation process follows. We will notify you once your payment is successfully received and applied to your order. If you need any assistance or have further queries regarding payment confirmation or any other aspect of