What is the status of my payment?Updated 2 months ago

Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another:

- Popular Wallet: payments are processed the next business day. If it has been over 1 business day, please contact Customer Service to make sure there are no issues with the name on your order matching your payment.

- Crypto: payments are processed the next business day. If it has been over 1 business day, please contact Customer Service to make sure there are no issues with the name on your order matching your payment.

- Credit Card: Most credit card payments will show up in our system within 1-2 business days from the day it is taken from your account.

- ACH: payments take 3-5 business days to process (not including weekends).