Contact us 😀

Thanks for reaching out! To ensure we provide you with the best and fastest support, we kindly ask that all inquiries be submitted through our official support form. We are open from Monday through Friday from 6:00 a.m. and 8:00 p.m. 👉 Contact Custo

<p data-start="176" data-end="341" id="isPasted">Thanks for reaching out! To ensure we provide you with the best and fastest support, we kindly ask that all inquiries be submitted through our official support form. We are open from <strong>Monday through Friday from 6:00 a.m. and 8:00 p.m.</strong></p><h3 data-start="343" data-end="374" id="submit-your-request-here">Submit Your Request Here:</h3><p data-start="375" data-end="495">&#x1F449; <a data-start="378" data-end="495" rel="noopener" target="_new" href="https://customerservice247.typeform.com/to/SDX6c7W1?typeform-source=homegrowncannabis.com">Contact Customer Support</a></p><p data-start="497" data-end="516">This form helps us:</p><ul data-start="517" data-end="648"><li data-start="517" data-end="556"><p data-start="519" data-end="556">Gather the details needed to assist you quickly</p></li><li data-start="607" data-end="648"><p data-start="609" data-end="648">Keep you updated on your request status</p></li></ul><p data-start="650" data-end="724">We&#x2019;re here to help&#x2014;just fill out the form and we&#x2019;ll take care of the rest.</p>

Need Help? Here’s How to Reach Us

Thank you for following up—we understand how important it is to get your issue resolved completely. If you’ve already opened a support ticket and are waiting for a resolution, there’s no need to submit another one. Your ticket remains active. As long

<p data-start="235" data-end="453" id="isPasted">Thank you for following up&#x2014;we understand how important it is to get your issue resolved completely. If you&#x2019;ve already opened a support ticket and are waiting for a resolution, <strong data-start="411" data-end="452">there&#x2019;s no need to submit another one</strong>.</p><h3 data-start="455" data-end="487" id="heres-what-you-should-know">Here&apos;s What You Should Know:</h3><ul data-start="489" data-end="901"><li data-start="489" data-end="625"><p data-start="491" data-end="625"><strong data-start="491" data-end="522">Your ticket remains active.</strong> As long as the issue hasn&#x2019;t been marked as resolved or closed, our support team is still reviewing it.</p></li><li data-start="626" data-end="768"><p data-start="628" data-end="768"><strong data-start="628" data-end="652">No need to resubmit.</strong>&#xA0;</p></li><li data-start="769" data-end="901"><p data-start="771" data-end="901"><strong data-start="771" data-end="806">We haven&apos;t forgotten about you.</strong> We handle each case personally, and we&#x2019;ll respond as soon as we can with a solution or update.</p></li></ul><hr data-start="903" data-end="906"><h3 data-start="908" data-end="955" id="please-hold-off-on-submitting-a-new-request">Please Hold Off on Submitting a New Request</h3><p data-start="957" data-end="1211">If you&#x2019;re replying to a ticket (even if it feels like a new issue), make sure to <strong data-start="1038" data-end="1080">respond directly to the original email</strong> or use the existing ticket thread. This helps us keep all your information in one place and ensures faster, more accurate support.</p><hr data-start="1213" data-end="1216"><h3 data-start="1218" data-end="1255" id="need-to-check-your-ticket-status">Need to Check Your Ticket Status?</h3><p data-start="1257" data-end="1371">If you&apos;re unsure whether your request is still being worked on or need confirmation, please contact our team here:</p><p data-start="1373" data-end="1493">&#x1F449; <a data-start="1376" data-end="1493" rel="noopener" target="_new" href="https://customerservice247.typeform.com/to/SDX6c7W1?typeform-source=homegrowncannabis.com">Contact Customer Support</a></p><p data-start="1495" data-end="1584">We appreciate your patience and are committed to resolving your concern fully and fairly.</p>

My Support Ticket Is Still Open—What Should I Do Next?

Send us an email to speak directly to one of our support specialist!

Call and speak to one of our agents to help you find the right seeds or to simply complete your payment! 😎

Homegrown Cannabis Co

Contact Us

I followed the germination guide but my seeds didn't germinate. What can I do?

Seed Didn't POP?  What is the Germination Guarantee?

Best way to germinate cannabis seeds: paper towel method

Germination Guarantee

How to store your seeds?

How long can you keep cannabis seeds stored?

What are the best containers for cannabis seed storage?

How many Grove Bags do I get?

Storage

Storage & Germination Guarantee

How do I track my order?

Can I receive stickers with my order?

Can I Link an Order Placed Before Creating an Account?

Thank You for Your Support! 🌱

🌱 Does Homegrown Cannabis have brand ambassador programs?

Do New Federal Bills Change Anything for Seed Buyers?

Can I update or change my shipping address? I noticed it's incorrect on my order.

Where is my tracking number?

What kind of delivery options do you offer?

How much does shipping cost?

Where is my order?

Where do you ship?

How long does it take to ship?

What happens if I am not at home when delivery is attempted?

My Order Was Returned to Sender—Can I Get a Refund?

What If My “Return to Sender” Package Came Back to Me?

My Package Was Returned—What Happens Now?

How Long Does Expedited Delivery Take?

How Are the Seeds Packaged?

Understanding USPS Tracking Updates and Delivery Delays

Delivery

Why do I still receive the payment pending emails?

What is the status of my payment?

What are the payment options?

How long will payment take to process?

Can I place an order or make a payment for my order over the phone?

Why did my payment fail?

What payment confirmation process exists when making an order?

What will be the billing descriptor on my bank account?

What is the process for a payment made by mail?

I Mailed a Money Order—Why Is My Payment Still Pending?

Payment

Conditions of sale

Can I edit / cancel my order?

What happens if I received a faulty/damaged/missing or incorrect product?

Interested in Wholesale?

How do I ensure that I order the correct type of seeds?

How will I know if my order has been updated with free items or discounts after purchase?

My Order

About your Order and T&C

Are there any promotions that offer free seeds or discounts?

I'm Locked Out of My Account — What Should I Do?

What are my options when I receive unwanted text messages from the company?

Concerned About Privacy or Transparency? We Hear You.

What can I get for the points I've earned?

How do I redeem my Stash points?

I'm very close to earning a reward. Can I buy extra points to get there?

Homegrown Stash Rewards

What happens to my points if I make a return?

How can I earn points?

How do I check my points balance?

Does it cost anything to begin earning points?

How long will it take for points to post to my account?

Do my points expire?

How do I contact support if I have questions about my points?

Can I Use My Stash Points and a Discount Code on the Same Order?

Stash Points

How do I participate?

Do I have to enroll or register in individual promotions?

What if I don't want to receive promotional emails?

Homegrown Stash Membership

How do I use my discount?

Can I use my discount during a promotion?

My discount code doesn't work

Do You Offer a Military Discount?🌱

🎉 How Do I Get Free Birthday Seeds?

Discounts

How do I create my account in Homegrown?

How do I add/remove an address from my account?

How do I update my password?

I haven't received the email to reset my password. What should I do?

Why Can’t I Access the Homegrown Cannabis Co. Forums?

Web account

How do I sign up to the newsletter?

How do I unsubscribe from the newsletter?

Newsletter

Your Account and Discounts

How to leave a review?

What Does “4 + 4” Mean on a Seed Pack?

Do You Sell Clones?

Which Cannabis Strains Are Best for Calm Without Couch-Lock?

Why Do Two Different Northern Lights Strains Appear on the Site? 🌌✨

Best Cannabis Strains for Creativity and Fruity Flavor 🍓✨

Best Strains for PTSD🌿

What comes in a mix pack?

Mixpacks

Beginner grower? Here's where to start!

Why do some strains cost more than others?

Are cannabis strains really that different?

What Strains do we Sell?

How Many Cannabis Seeds per Pack?

Best High-Yield, High-THC Feminized Strains for Indoor Growing

Why Can't I Find 2-Seed Packs or Previous Promo Pricing?

What Do the Codes on My Gummies Mean?

Do You Sell Other Products Not Listed?

What’s the Difference Between Feminized, Autoflower, and Fast Version Seeds?

Do You Have a Strain That Smells Like Strong Vanilla, Like Sundae Driver?

What Are Your Most Expensive Seeds?

How to Use Terpene-Infused Mesh Bags

Which Cannabis Strains Produce the Highest Rosin Yields?

What Autoflower Strains Are Best for Outdoor Growing? 🌿

Is Homegrown Cannabis Co. a Legitimate Company?

Which Carriers Does Homegrown Cannabis Co. Use for Shipping?

🌴 Best Cannabis Strains to Grow in the Southeastern U.S.

🌴 Best Cannabis Strains for South Central Florida (Beginner-Friendly Picks!)

🌿 What Does “Medium Height” Mean in a Strain Description?

Is Northern Lights #10 Good for Stealth Growing? 🌱🔒

How Tall Does Gorilla Glue #4 Autoflower Get? 🌱🦍✨

Are Autoflower Seeds Feminized? 🌱✨

What’s the Best Cannabis Seed to Grow in Hawaii? 🌺🌱

What Is the Strongest and Fastest Autoflower? ⚡🌱

How Can I Find Out What Cannabis Seeds Do Medically? 🌱💊

What’s the Best Low-Smell Photoperiod Strain for Indoor Growing? 🌱🔇

Is Girl Scout Cookies Auto the Same as Platinum GSC? 🍪✨

Is White Widow Autoflower a High-Yielding or Low-Yielding Strain? 🌱❓

The Frostiest Cannabis Strains 🌨️✨

Are These THCA Seeds? 🌱

What’s the Closest Strain to Wedding Cake? 🎂🌿

What Is the Typical Yield for Big Bud Autoflower Outdoors? 🌿🌞

Do You Sell Buds, Vapes, or Other Cannabis Products? 🌿💨

Is Zombie Death Fuck Sativa or Indica? 🧟‍♂️🌿

Best Indica Strains for Pain Relief and Sleep 🌙💤

What’s Included in the Homegrown Seed Box?🌱

📘 Does Homegrown Cannabis Offer a Catalog?

Product

I’m a beginner, which strains do you recommend?

Is it hard to learn to grow your own cannabis plant?

I'm looking for a High THC strain, which seeds would you recommend?

What are some High Yielding Strains?

Recommendations

How do I use my cannabis nutrients?

Are Homegrown Cannabis Co. Fertilizers Organic?

What Are the Organic Fertilizer Mixing Instructions in Tablespoons?

How Much Seed Spark Should I Use for Germination?

Can I Use Bug Blaster on Flowering Cannabis Plants?

A Nutrient Product I Want Is Out of Stock — What Should I Do?🌱💧

How many teaspoons are in 2 grams?

What Should I Do If I Suspect a Soil Deficiency?

How Do I Mix Germ Genie for a Gallon of Water? 🌱✨

How To Use Homegrown Nutrients: Grow, Bloom & Base 🌱🟡🌸

How to Use Homegrown Mold Shield Fungicide 🍃🛡️

How to Use the Beginner’s Grow Kit 🌱📖

What Is the Best Living Soil for Cannabis? 🌱🌍

Nutrients

About our Product Selection

Growing Autoflower Seeds Outdoors Year-Round and Using High-Altitude Strains for Winter

Do Feminized Cannabis Plants Need Special Lighting?

Troubleshooting Twisted Stem and Discolored Leaves in Autoflowering Plants

How Tall Do Feminized Cannabis Plants Grow?

How to Get Rid of Aphids and Identify Small Black Dots on Cannabis Plants

Why Is My Chocolate Orange Strain Producing Low Yields?

What’s the Best Way to Top a Cannabis Plant?

Is There a Guide for Growing Under Lights After Germination?

Questions About Our Homegrown Grove Curing Bags?

The Strain Prefers Hydro—But Can I Grow It Indoors in Soil?

Should I Add More Nutrients if My Plants Are Budding in Nitrogen-Rich Soil?

What Are the Ideal Temperature and Humidity Levels for Growing Runtz?

Why Didn’t the Grow Info Warn Me About Rootbound Plants?

How Tall Do Haze XL Autoflowers Grow?

Do Cinderella 99 Fast Version Seeds Flower Automatically?

What Can I Use to Make My Buds Bigger?

My Seeds Sprouted but the Seedlings Died — What Went Wrong?

When Is It Too Late to Germinate Seeds Outdoors? 🌱☀️

Why aren't my autoflower plants producing buds?

It's been hot and my seedlings aren't looking good — what should I do?

What’s the best light schedule for growing feminized Purple Haze?

Why are my lower cannabis leaves turning yellow during pre-flower?

🍪 Growing Girl Scout Cookies Autoflower: Timeline, Soil, Nutrients & Yield Tips

Can You Wash Outdoor Cannabis Buds Before Drying?

Why Isn’t My Germinated Seed Emerging From the Soil?

Why Is My Feminized Plant Producing Pollen Sacs?

Can Moving Cannabis Plants Between Indoor and Outdoor Environments Cause Stress?

What Is the Actual Flowering Time for Purple Sunset Autoflower?

What Should I Do If My Cannabis Seedling Got Too Much Rain and Looks Droopy?

Can Bruce Banner Autoflower Grow Outdoors in Rainy or Humid Climates? 🌧️🌿