My Package Was Returned—What Happens Now?Updated 8 days ago

We’re sorry to hear your order didn’t make it to you. If your package was returned to us due to an address issue—such as a missing P.O. Box or incomplete address—we’re here to help get it back on its way to you.

What We Can Do:

Once the package arrives back at our facility, we’ll be happy to reship your order to the correct address.

📨 Important: We’ll need to confirm the return and verify your updated shipping information before reshipping your order.

How to Proceed:

To get started, please contact our customer support team:
👉 Submit a Support Request

When reaching out, please include:

• Your order number

• A complete and corrected shipping address, including P.O. Box, apartment number, or any delivery-specific info

How to Avoid This in the Future:

Be sure to double-check your shipping details during checkout. Include:

• P.O. Box numbers

• Apartment or Unit numbers

• Any required postal routing instructions

We understand this can be frustrating, and we’re committed to making sure your order arrives safely. If you need help updating your information or have questions about reshipment, reach out to us here—we’re happy to help!