I'm Locked Out of My Account — What Should I Do?Updated 14 hours ago

If you're having trouble logging into your Homegrown Cannabis Co. account and seeing errors like "Something went wrong" or you’re suddenly locked out, don’t worry — it happens, and we’re here to help.

🛠 Common Fixes to Try First

Before reaching out, try the following:

• Clear your browser’s cache and cookies, then refresh the page.

• Try a different browser or device to rule out browser-specific issues.

• Make sure you're using the correct email address associated with your account.

• If you forgot your password, use the “Forgot Password?” link to reset it.

🔒 Still Locked Out?

If none of the above work and you still can't log in, it’s time to reach out directly. Contact our support team through the Contact Us page. We’ll verify your info and help restore access to your account.