Does the Entire Package Need to Be Unopened for a Return?Updated 4 days ago
Yes. For a return to be accepted, the entire mailed package must remain unopened.
Our return policy requires that items be returned in their original, unopened, and untampered condition, which applies to both the outer shipping package and all contents inside š¦
To qualify for a return:
The outer mailing package must be unopened
All contents inside must remain sealed, unused, and untampered
The order must meet all other return policy requirements
Once the shipping package is opened, the order is considered accepted and can no longer be returned šæ